A small Chinatown shop specializing in Thai-style rolled ice cream, made to order on a frozen metal plate in front of customers.
33 Pell St, New York, NY 10013



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Reviewers on Tripadvisor describe waits well past the usual counter-service norm here, with one customer reporting a wait of over 25 minutes just for an acai bowl and another citing 20-plus minutes for a pitaya bowl, according to Tripadvisor user reviews.
Multiple reviewers attribute the delays to being noticeably understaffed for the volume of orders, per Tripadvisor, rather than to any reservation system or particular rush window — this is a small shop where each rolled-ice-cream order is hand-prepared to order.
Patterns as reported by press and regulars — not measured by damnlines.
Walk-ins: Walk-in counter service; no reservations.
Reviewers on Tripadvisor report waits of 20 to 25+ minutes for made-to-order items like acai and pitaya bowls, often citing the shop being understaffed for demand.
No reservation system is mentioned in available sources; it operates as a walk-up counter shop.
Yes, it's a walk-in counter shop, though Tripadvisor reviewers warn of long waits during busy periods due to limited staff.
Sources: Tripadvisor user review · Tripadvisor reviews