damnlines.comdamnlines.comA candy-factory-styled restaurant just off Union Square known for elaborate chocolate creations like Hug Mugs, chocolate fondue and the Max I-Scream dessert.
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Reservations are the recommended route rather than risking a walk-in. A traveler writing for new-york-city-travel-tips.com said he had 'read that there is always a lot of people coming to this restaurant,' so 'in order not to waste time waiting for a table, I booked one before on Open Table website,' calling the process 'very convenient.'
Walk-up waits appear to back that advice up. A Tripadvisor reviewer of Max Brenner NYC reported being told to expect a 45-minute-to-one-hour wait for a table without a reservation, and a separate reviewer said they still waited about 45 minutes to be seated even arriving as late as 11pm — suggesting the crowd doesn't thin out early on weekend nights.
Once seated, service moves quickly: the same new-york-city-travel-tips.com account described water and a menu arriving immediately and food being prepared fast, so the bottleneck for most diners is getting a table, not getting served once seated.
Patterns as reported by press and regulars — not measured by damnlines.
Reservations: Reservations accepted via OpenTable and maxbrenner.com; walk-ins are accepted but have been reported to face 45-minute-to-one-hour waits per Tripadvisor reviews.
Walk-ins: Yes, but walk-in parties have reported 45-minute-to-one-hour waits for a table per Tripadvisor reviews of Max Brenner NYC.
Mon–Thu 9am–1am, Fri–Sat 9am–2am, Sun 9am–12am, per new-york-city-travel-tips.com.
Walk-ins without a reservation have been quoted a 45-minute-to-one-hour wait for a table, according to a Tripadvisor reviewer of Max Brenner NYC; another diner reported a roughly 45-minute wait even arriving at 11pm. A travel blogger for new-york-city-travel-tips.com likewise described steady crowds and chose to book ahead on OpenTable rather than risk the wait.
Yes. Max Brenner accepts reservations through OpenTable and via its own site, maxbrenner.com. A visitor writing for new-york-city-travel-tips.com called the OpenTable booking process 'very convenient' and said it let him skip the wait for a table.
Walk-ins are accepted, but per Tripadvisor reviews of Max Brenner NYC, walk-up parties have faced waits of 45 minutes to a full hour, so a reservation is the more reliable way to get seated quickly.
Reservations can be booked through the restaurant's OpenTable listing (Max Brenner - Union Square) or directly through maxbrenner.com's locations-and-reservations page; new-york-city-travel-tips.com specifically recommends the OpenTable route to avoid the walk-in wait.
Sources: New York City Travel Tips · Tripadvisor reviewer, Max Brenner NYC · OpenTable listing · Max Brenner official site