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Watchlist // SoHo
Soft Serve · SoHo, ManhattanNO. 1407 / 1966

Softside

SoHo soft-serve window from the team behind adjacent Upside Pizza, known for creative swirl flavors like pistachio-strawberry and olive oil.

51 Spring St, New York, NY 10012

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//The line

The Infatuation's review of Softside describes a long wait forming during peak dinner hours, driven largely by the shop's topping process — each cone or cup is customized with mix-ins at the window, which slows throughput even though the line itself keeps moving.

Because Softside operates from a walk-up window shared with Upside Pizza next door, evening crowds pairing pizza with soft serve compound the backup at busiest times, per The Infatuation. The publication notes the line moves quickly despite its length, so the wait tends to be shorter than it looks.

//When the line peaks
Peak dinner hours, per The Infatuation

Patterns as reported by press and regulars — not measured by damnlines.

//Getting in

Walk-ins: Walk-up window only; no reservations.

Rebrands seasonally as "Soupside," serving soups in winter, per The Infatuation.

//FAQ
How long is the wait at Softside?

The Infatuation reports a long wait during peak dinner hours, mainly because each order is custom-topped at the window, though the line moves quickly.

Does Softside take reservations?

No — it's a walk-up soft-serve window with no reservation system.

Can you walk into Softside?

Yes, it's walk-in only; expect a wait at peak dinner hours per The Infatuation.

Sources: The Infatuation

Softside — Line, Wait & How to Get In · SoHo, NYC | damnlines